Our first guarantee is that we only supply top quality plants to all of our customers. That is the ethos that we have built the company over the last 40 years. The only standard of plants we supply are of garden centre quality but of course at a fraction of the price. We carefully inspect and pack all orders before dispatch, but we do accept that on the occasion; things go wrong. We are very keen for this not to happen and in the unlikely event that it does, we want to ensure it is resolved as soon and as pain-free as possible.